HubSpot App Support

Getting Started

• MMS preparation checklist
• How to install the MessageMedia app for HubSpot
• Setting up contact sync for HubSpot

Contact Workflows

• Triggering workflows using inbound MMS messages
• Adding SMS and MMS to your Workflows
• How to add SMS to HubSpot - sales notification workflows
• How to add SMS to HubSpot - sales handover workflows
• How to add SMS to HubSpot - sales meeting workflows
• How to add SMS to HubSpot - lead follow up workflows

See all 18 articles

Deals Workflows

• Triggering workflows using inbound MMS messages
• How to set up SMS alerts for Deals
• How to use inbound SMS to trigger Deal stages

Direct Messages

• Triggering manual contact sync with HubSpot
• Viewing MMS history in Contact Activity
• How to send bulk SMS campaigns in HubSpot
• How to send a single SMS from within a contact record
• Viewing SMS activity in the Timeline
• Using SMS templates in HubSpot

Other

• Tips on staying compliant when sending messages
• How to uninstall the HubSpot MessageMedia integration

Reporting

• Reporting on Opt-outs in HubSpot
• Reporting on HubSpot SMS activity using reporting objects
• Reporting on URL link clicks from HubSpot SMS broadcasts