Getting Started, Configuration & Installation
- HubSpot | Key information and considerations
- HubSpot | How to install the Sinch MessageMedia app for HubSpot
- HubSpot | Connect multiple Sinch MessageMedia accounts to your HubSpot account
- TFN Verification requirements for trial accounts
- HubSpot | Sync your contacts
- How often do integrations contact sync with the Sinch MessageMedia platform?
Automation & Workflows
- HubSpot | Trigger actions and workflows using custom objects
- HubSpot | Dynamic Sender ID in workflows
- HubSpot | Rich Communication Services (RCS) in HubSpot
- HubSpot | Optimize SMS campaigns and workflows
- HubSpot | Add SMS & MMS to workflows to send outbound messages
- HubSpot | Trigger actions and workflows using inbound SMS or MMS replies
Direct Messages
- HubSpot | Send messages to contacts from a custom object
- HubSpot | Add HubSpot AI ‘Customer Agent’ to Sinch Channel (Help Desk)
- HubSpot | Add SMS and MMS as a channel to the HubSpot conversations inbox
- HubSpot | Send an SMS to a contact from the HubSpot conversation inbox
- HubSpot | Add SMS as a channel to Help Desk
- HubSpot | Deactivate or disconnect a custom channel from the HubSpot conversations inbox
Reporting
- HubSpot | Track RCS campaign delivery and read status using active segments (lists)
- HubSpot | Capture opt-outs on the contact record
- HubSpot | Report on opt-outs
- HubSpot | Use active segments (lists) to track link clicks
- HubSpot | Report on URL link clicks
- HubSpot | Report on SMS activity using reporting objects