HubSpot App Support

Getting Started

• How to install the MessageMedia app for HubSpot
• Very important stuff you need to know when using SMS for HubSpot
• Syncing your Contacts from HubSpot
• How to integrate with the HubSpot Conversations Inbox
• HubSpot - MMS preparation checklist

Contact Workflows

• HubSpot 101: Getting started with workflows
• Adding SMS and MMS to your HubSpot Workflows
• How to set up inbound SMS notifications in HubSpot
• Triggering actions using SMS replies in HubSpot
• Triggering workflows using inbound MMS messages in HubSpot
• Top 6 tips to optimise SMS workflows in HubSpot

See all 18 articles

Deals Workflows

• How to set up SMS alerts for Deals in HubSpot
• How to use inbound SMS to trigger Deal stages in HubSpot

Direct Messages

• How to send an SMS to a contact from the HubSpot inbox
• How to send a single SMS/MMS from within a HubSpot contact record
• How to send bulk SMS campaigns in HubSpot
• Using SMS templates in HubSpot
• Viewing SMS activity in the HubSpot Contact Timeline
• Viewing MMS history in HubSpot Contact Activity

Reporting

• Reporting on Opt-outs in HubSpot
• Reporting on HubSpot SMS activity using reporting objects
• Reporting on URL link clicks from HubSpot SMS broadcasts

Other

• Tips on staying compliant when sending messages from HubSpot
• How to uninstall the HubSpot MessageMedia integration