NetSuite App Support*

Getting Started

• NetSuite | App Overview
• NetSuite | Quick Start Guide
• NetSuite | Very important stuff you need to know before you get started...
• NetSuite | Setup | Step 1: Enabling SuiteFlex Features
• NetSuite | Setup | Step 2: Installing the MessageMedia SuiteApp
• NetSuite | Setup | Step 3: Configuring API Credentials

See all 14 articles

Sending & Receiving Messages

• NetSuite | Send Individual Messages with Conversations
• NetSuite | Send a Message to Multiple Recipients with Batch SMS
• NetSuite | How to Create & Manage Message Templates
• NetSuite | Opt-Outs

Workflows

• NetSuite | Adding Messaging to Workflows
• NetSuite | Setup | Step 8: Enable Records for Workflow Sending
• NetSuite | Syncing Sender IDs for Workflows
• NetSuite | Pre-configured Workflows
• NetSuite | Creating a reply back workflow on receiving appointment confirmation/cancellation

Reporting

• NetSuite | Viewing Message History on a Record
• NetSuite | Viewing Sent, Scheduled, or Recurring Batch SMS
• NetSuite | Setting up Dashboards
• NetSuite | Reporting on Usage & Activity

FAQs

• NetSuite | How do I add a Custom Phone Field?
• NetSuite | Which role grants access all MessageMedia features?

Product Updates

• NetSuite | 2025 Product Updates & Release Notes
• NetSuite | 2024 Product Updates & Release Notes
• NetSuite | 2023 Product Updates & Release Notes
• NetSuite | 2022 Product Updates & Release Notes
• NetSuite | 2021 Product Updates & Release Notes