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  2. Dynamics App Support

Dynamics App Support

How to use the MessageMedia SMS for Dynamics app.

Click on each article title to open

Configuring SMS for Dynamics

  • Installing SMS for Dynamics
  • Configuring SMS for Dynamics
  • Assigning Security Roles in SMS for Dynamics
  • Setting up SMS with Opportunities or Custom Entities in SMS for Dynamics
  • Updating SMS for Dynamics

Using SMS for Dynamics

  • Using the Conversation Inbox in SMS for Dynamics
  • Sending individual SMS messages with SMS for Dynamics
  • Sending bulk SMS messages with SMS for Dynamics
  • Getting SMS replies in SMS for Dynamics
  • Creating SMS templates in SMS for Dynamics
  • Message Reporting in SMS for Dynamics

Workflows & Power Automate

  • Adding SMS to your Dynamics Workflows - SMS for Dynamics
  • Connecting the SMS function for Power Automate - SMS for Dynamics
  • Adding SMS to your Power Automate Workflows - SMS for Dynamics

FAQ's

  • I already have a flow set up to create an SMS record, but the message isn't sending. How do I set this up?
  • I use Customer Journeys in the Dynamics Marketing app, can I include SMS as a part of a Customer Journey?
  • How will SMS for Dynamics decide which country to send a message to?
  • Will Dynamics show all my SMS messages, even if I send them from the Web Portal, Email to SMS or through Power Automate or another API?
  • SMS for Dynamics - What do I do if I want recipients to be able to opt out?
  • Can I send a message using a shortened URL in SMS for Dynamics?
See all 14 articles

Product Updates

  • Dynamics - 2022 Product Updates & Release Notes
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