Zoho CRM | How do TFN Verification requirements affect my trial experience?

If you're in the U.S. or Canada, all Toll-Free Numbers (TFNs) need to be verified. Otherwise, you're subject to tight sending restrictions which may prevent your messages from getting through. During the free trial experience, you're essentially "borrowing" one of MessageMedia's pre-registered sending numbers while you road-test the product. These numbers have been pre-verified for the specific use case of sending test messages to yourself. Once you upgrade from the trial to a paid account, you'll be invited to register a new TFN to send the messages you need to.

We get that you may have a few more questions about this, so here are some FAQs that might help:

• How do I send to other numbers on my free trial?
• What happens when I upgrade my trial account?
• How do I get a TFN added to my account?

Still got questions? You can take a look at more TFN verification FAQs here.