Allocating credits to sub-accounts

If you are a reseller with the ability to create pre-paid sub-accounts as part of your platform configuration, then your users will need to be able to manage credit balances between the post-paid parent account and the pre-paid sub-accounts.

Start by going to Settings and then Sub-accounts

Search for the desired sub-account using the search field:

Allocating credits

Click on the ellipses (three dots) to the right of the sub-account listing and select "Allocate credits" from the drop-down menu:

Enter the number of credits you want to allocate to the sub-account and then click Allocate:

This allocation is immediately reflected in the sub-account's credit balance:

Deducting Credits

From the drop-down menu next to the sub-account, select Deduct credits:

Enter the amount of credits to be deducted from the sub-account and click Deduct:

Setting up an auto-topup

You can create an auto-topup which will automatically allocate a pre-configured number of credits to your sub-account once that sub-account's credit balance falls below a certain threshold. 

Select Configure auto-topup from the sub-account's drop-down menu:

Toggle the switch to "on" to activate the auto top-up, and enter a top-up balance and threshold balance in the fields provided, then click Save:

To turn off this auto top-up, simply select Configure auto top-up from the menu again, and toggle the switch to Off. You can also edit the details of this auto top-up at any time.