The article describes the Short Trackable Links feature, which shortens URLs to 22 characters for SMS messages. To check if it's enabled, navigate to Extensions Power-Ups and look under Active for Short trackable links. If disabled, contact customersuccess@messagemedia.com.au.
You will need to contact our support team if you wish to disable the feature once its enabled on your account.
Short Trackable Links is a feature that automatically shortens any URL to just 22 characters, saving you valuable space in your SMS messages and helping you to keep costs down when sending web addresses in your messages.
- To confirm if this feature is enabled on your account, go to the menu and click on Extensions
- Then select Power-Ups.
- Under the Active heading, find where it says Short trackable links and you'll be able to see whether it's On
| Note - if the feature is disabled, you can click on the contact us link that appears below the feature status or submit a request here. |
When this feature is enabled, any time you add a link to your message content, the message preview will show you that the link has been shortened:
Custom Links
You can take the Short Trackable Links feature one step further by requesting a custom URL:
Example of a standard short URL: https://nxt.to/1234567
Example of a custom short URL: https://cloud.to/1234567
Contact customersuccess@messagemedia.com.au to request custom links for your account.
Reporting on Link Activity
1. To review the interactions that recipients have had with your links, go to the menu and click on the icon, then select Campaign Reports.
2. Click on the name of the campaign you'd like to review.
3. From the campaign dashboard, just select the Link clicks tab and you'll see a list of the recipients and the number of times they've clicked on the link:
4. You can export a .csv of this data by clicking on the Export view / tab button.
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