Delivery receipts allow you to determine how many messages have been delivered successfully. They're passed back to your account by the carrier, and as a result there may be a small additional cost for each receipt.
| Note - if you're unsure whether these charges apply to you, just submit a support request and our team will help you out. |
Activating Delivery Receipts
1. In the menu, click on the icon, then select Numbers & Channels:
2. Select the Settings tab.
3. Under the SMS heading, locate Always request delivery receipts, then toggle the switch to On:
When would I turn off delivery receipts?
You shouldn't.
Without delivery receipts, you'll be unable to track the delivery rates or effectiveness of your campaigns, so we don't recommend turning them off.
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