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  1. MessageMedia
  2. Shopify App Support

Shopify App Support

How to use the MessageMedia app for Shopify.

Click on each article title to open

Getting Started

  • Getting Started with the SMS Marketing Automation App
  • How to create a pop-up form in the SMS Marketing Automation app
  • Creating an Abandoned Cart recovery message in the SMS Marketing Automation app
  • Creating your first campaign in the SMS Marketing Automation app
  • Creating a New Customer Automation ("Subscriber SMS")

Campaigns

  • Creating an SMS campaign using the SMS Marketing Automation app in Shopify
  • Creating a Targeted SMS Campaign
  • How to ensure a successful campaign over Black Friday/Cyber Monday

Automations

  • How to create an Abandoned Cart Recovery Automation
  • Creating a Winback Automation
  • Setting up a Back-in-Stock automation
  • Creating a New Customer Automation ("Subscriber SMS")
  • Using "Shopify Flow" to send SMS messages

Miscellaneous

  • MessageMedia Shopify App Rates
  • How to keep your store compliant

Reporting

  • Reporting on SMS Campaigns in Shopify

FAQs

  • How do I add images to my forms?
  • Why can't I send a message that contains a non-Shopify URL?
  • Where to find support in the SMS Marketing Automation App
  • What are forms?
  • When will my form appear?
  • Why doesn’t my form preview show in my store theme?
See all 12 articles
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