Shopify App Support

Getting Started

• Getting Started with the SMS Marketing Automation App
• How to create a pop-up form in the SMS Marketing Automation app
• Creating an Abandoned Cart recovery message in the SMS Marketing Automation app
• Creating your first campaign in the SMS Marketing Automation app
• Creating a New Customer Automation ("Subscriber SMS")

Campaigns

• Creating an SMS campaign using the SMS Marketing Automation app in Shopify
• Creating a Targeted SMS Campaign
• How to ensure a successful campaign over Black Friday/Cyber Monday

Automations

• How to create an Abandoned Cart Recovery Automation
• Creating a Winback Automation
• Setting up a Back-in-Stock automation
• Creating a New Customer Automation ("Subscriber SMS")
• Using "Shopify Flow" to send SMS messages

Miscellaneous

• MessageMedia Shopify App Rates
• How to keep your store compliant

Reporting

• Reporting on SMS Campaigns in Shopify

FAQs

• How do I add images to my forms?
• Why can't I send a message that contains a non-Shopify URL?
• Where to find support in the SMS Marketing Automation App
• What are forms?
• When will my form appear?
• Why doesn’t my form preview show in my store theme?

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