This article explains how to identify and respond to phishing emails that may appear to come from Sinch. It outlines common warning signs and the steps you should take to protect your account and information.
What is a phishing email?
Phishing emails are designed to appear as though they come from a reputable source, such as Sinch, but are actually sent by third parties attempting to gain access to sensitive information. These messages may try to get you to open an attachment containing malware or click on a link that redirects to a fraudulent website.
Some phishing emails may include links to websites that look similar to sinch.com but are not legitimate. These sites may ask for your username and password or attempt to install unwanted software on your device. If you receive a message like this, do not click any links or open any attachments. Delete the email immediately.
How to spot a phishing email
Consider the following:
- Does the subject line match the content of the email?
- Does the message instruct you to click on a link to sign in or open an attachment?
- Does it ask for sensitive information or request that you confirm your identity?
- Does the email contain spelling, grammar, or formatting errors?
What to do if you receive a suspicious email
If you receive an email that appears to be from Sinch but seems suspicious:
- Mark the email as spam in your inbox.
- Delete the email from your inbox, sent items, and trash folders.
- Submit a request to our support team to report the email.
If you have already clicked a link, downloaded an attachment, or shared sensitive information, your security may be at risk. Change your passwords immediately and contact us as soon as possible so we can assist you.