How to create a new account - Monkey Software (Optomate) – Sinch MessageMedia

Creating a MessageMedia account is simple – register via our Monkey Software partner sign-up page and follow the steps below. Please reach out to us at sales@messagemedia.com.au if you run into any difficulties.

The process is divided into four steps:

1. Sign-up

On the partner sign-up page, enter your details in the form on the right, create a password, and click Get Started:

You will then be sent a verification code to your mobile. Enter this into the portal to progress.

2. Plan Selection

Once your account has been created and verified, you will land in the web portal on the plan selection page. Select the plan which best suits your expected messaging volumes.

NOTE: The currency will automatically adjust depending on the mobile number you entered during registration (AUD is shown in the example below).

Enter the required details at the Plan Selection / Check Out and click Activate.

3. Creating Legacy API Credentials

Next you will need to create Legacy API credentials to connect the MessageMedia service to your existing software.

Go to Configuration, then API settings, and scroll down to the section labelled Legacy API Credentials where you should click on Create new key:

In the resulting modal, provide a username and password and click Create Key:

We recommend the following format for Legacy API credentials:
- Lower case username (5 to 6 characters in length)
- Do not use special characters
- Password should be alphanumeric and include uppercase letters (6 to 50 characters in length)

Once your API Credentials have been created, you will see this confirmation:

Your API key will then appear in the list. If you need to change the password for your API key, just click on the Edit button:

4. Configure SMS within Optomate

Now that you have your API username and password, return to the Optomate platform and click on Branches in the Optomate Touch main menu.

Double click on your branch then click on the SMS tab.

Enter your MessageMedia username and password and click Save or Save & Close.

Before you send your first SMS you may wish to predefine your SMS templates. You can do so by clicking on the SMS Templates tile on the Optomate Touch main menu.