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This article outlines the steps to take inside the platform if you're thinking about closing your account. Alternatively, you can submit a request with your account number and the reason for cancellation.
Notes before proceeding:
- You must be an admin of the parent account to request for it to be closed.
- If you only want to remove a sub-account, see this article for instructions.
Request account closure
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Navigate to Settings > Account > Close my account:
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Follow the prompts/ questions about why you wish to cancel and then submit your request: