Salesforce | 2024 Product Release Notes

Stay in the loop with Sinch SMS updates
This is where you’ll find the latest releases, features, and improvements to the Sinch SMS for Salesforce integration.
Follow this page to get notified when new updates are live.

Planning to update your app? 
We recommend doing this at the start of the week - that way, our support team is ready to help with any questions as you go.

Version 1.47 - Nov 2024

Template folders and folder permissions  

• Organize and manage your message templates under customized folders.
• Group templates into folders like "Marketing" or "Customer Success" to keep everything organized and easily accessible. 
• Search functionality - quickly find templates by typing in the search area rather than scrolling through all your templates.
• Merge field - have merged the object and field area into one searchable location for ease of use.

Simplified Message Feed

Based on customer feedback, we’ve improved the composer to reduce clutter and improve usability. The advanced options are now tucked neatly under an expandable header, keeping the interface clean and intuitive. 

• Cleaner interface for easier tracking of message history.
• Error prevention by hiding the advanced settings like sender details under a heading, reducing the risk of accidental changes to critical details such as phone numbers.
• Access other options only when needed saving time. 

FAQs

• I'm having trouble upgrading to 1.47

  Please make sure that you have changed your sharing setting on the object mercury_SMS_Template_C to Private, then upgrade. 

Bug fixes and refinements

• Spanish translation now available.  
• SMS for reports now recognizes “contains” filter (added to “start with”, and “does not contain”).
• Improved logging when running results in debug console.
• Ability to send outbound RCS messages for customers who have set up a RCS Agent Profile.

Version 1.46 - 17 Jun 2024

European Language Support  

• Localization Support for German and French, additional languages will be added in the future. Customers already using German and French in their Salesforce org will see the Mercury SMS pages updated in their language. 
• More info on how to update this can be found in the Salesforce help article here. It’s as easy as updating your profile settings and going to Language and Time Zone to change the language.

Version 1.41 - 16 Apr 2024

Enhanced Message Feed

• Quickly identify who sent which message just by looking at the sender's initials next to the message bubble.
• Hover your mouse over the Sender ID to easily identify the account name and phone number the message was sent from.
  
• You now have the ability to schedule messages in the Message Feed, similar to Bulk SMS and Single SMS. 

Bug fixes and refinements

• There's now an alert in the Message Feed to indicate if the record has opted out.
• We've resolved the issue with phone number validation affecting some US numbers.