WhatsApp is a web mobile messaging app enabling users to chat with their contacts phone numbers.
In order for a company to send and receive messages on WhatsApp it needs to be register under a phone number on WhatsApp.
Connecting WhatsApp to Sinch MessageMedia
Connecting WhatsApp to Message Media means creating your WhatsApp Business Profile and associating it a phone number that will be used to communicate with your customers using WhatsApp Business Platform.
Thanks to this integration you will be able to leverage all the exclusive features quoted in the What are the different way to use WhatsApp ? section as well as connecting it to the Message Media platform to allow Agents and your bot to chat with your end users.
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