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BigCommerce | How to install the Sinch MessageMedia app for BigCommerce

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✔ Sinch MessageMedia
× DirectSMS
× MessageNet
× MobiPost
× SMSBroadcast
× SMSCentral
× Streetdata
× WholesaleSMS

You can start connecting Sinch MessageMedia app to BigCommerce from a few different places:

BigCommerce Marketplace

To find and install the Sinch MessageMedia app (Sinch: Automated SMS & MMS Marketing) from the BigCommerce App Marketplace:

  1. Search for "Sinch: Automated SMS & MMS Marketing".
  2. Select the Sinch: Automated SMS & MMS Marketing app from the list.
  3. Click the Get this app button.
  4. You'll be taken to the BigCommerce screen to Log in (if you have an existing BigCommerce store) or Sign up (if you are new to BigCommerce). Click on the option that applies to log in to your BigCommerce account.
  5. Once you're logged in to BigCommerce, click on Install and then review the acknowledgement. Check the box to confirm and then click on Confirm.
  6. You'll need to connect to your Sinch MessageMedia account - you'll be prompted to Start a new trial or connect to an existing account. 

    • If you don't already have a Sinch MessageMedia account, click Start a new trial. You'll be taken to the Sinch MessageMedia screen to create an account and get started with your 14-day trial. If you have an existing Sinch MessageMedia account, you can choose to click Log in.

      Note that when you create a new trial account, you'll be given a balance of 25 free credits to help get you started.

    • If you Log in, you'll need to select the account you want to connect. If your account is pre-paid, click on Request to upgrade and a team member will reach out to discuss your options.
  7. Once you're verified and logged in, you can select the account you want to connect to BigCommerce. Click Choose Account and you'll be directed to the Integrations page in the Sinch MessageMedia platform - the BigCommerce integration should appear as connected.
  8. Once you've created your Sinch MessageMedia account, you'll be presented with a modal detailing the integration. Check the box to sync your contacts from BigCommerce. Read through the information to understand the terms and conditions and then click Next.
  9. You'll need to configure your SMS Opt-in settings. It's important that you select the correct opt-in method as different regions have different legislation for collecting consent to send SMS.
  10. Click Connect to complete the connection.

Sinch MessageMedia - Integrations page

If you have an existing Sinch MessageMedia account, to install the BigCommerce App: 

  1. Log in to the Sinch MessageMedia platform.
  2. From the left-side navigation bar, click on Extensions and then Integrations.
  3. Locate the BigCommerce integration tile and click Install.
  4. Click Continue to be redirected to the BigCommerce marketplace to make the initial connection before completing your set up in Sinch MessageMedia. Follow the prompts to log in and connect your account.
  5. Once you've connected your Sinch MessageMedia account, you'll be presented with a modal detailing the integration. Check the box to sync your contacts from BigCommerce. Read through the information to understand the terms and conditions and then click Next.
  6. You'll need to configure your SMS Opt-in settings. It's important that you select the correct opt-in method as different regions have different legislation for collecting consent to send SMS.
  7. Click Connect to complete the connection.

Sinch MessageMedia Integrations Marketplace

To find and install the BigCommerce integration from the Sinch MessageMedia Integrations Marketplace:

  1. Search for "BigCommerce".
  2. Select the BigCommerce app from the list.
  3. You'll be taken to the BigCommerce page where you can click Get the app or Book a demo.

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