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  1. Sinch MessageMedia
  2. BigCommerce App Support*

BigCommerce App Support*

How to use our BigCommerce custom integration for Sinch MessageMedia.

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Getting Started

  • BigCommerce | Key information and considerations
  • BigCommerce | How to install the Sinch MessageMedia app for BigCommerce
  • BigCommerce | SMS opt-in consent
  • BigCommerce | Sync your contacts
  • How often do integrations contact sync with the Sinch MessageMedia platform?
  • Ecommerce | Messaging cost configuration
See all 7 articles

Reporting

  • Ecommerce | Abandoned Cart Automations - How to include email(s)
  • Ecommerce | Monthly Wrap-up Email
  • Ecommerce | ROI attribution configuration
  • BigCommerce | Report on SMS/RCS campaigns
  • BigCommerce | Report on abandoned cart SMS activity

Campaigns

  • Ecommerce | Ecommerce RCS Carousel and coupons (beta)

Product Updates

  • Ecommerce | 2026 Product Release Notes
  • Ecommerce | 2025 Product Release Notes

Use Cases

  • Use Case: Promote events & product launches via SMS/WhatsApp (ecommerce)
  • Use Case: Nurture leads with content marketing via SMS/WhatsApp (ecommerce)
  • Use Case: Drive sales with early access & exclusive offers
  • Use Case: Collect customer data for segmentation & personalised campaigns (ecommerce)
  • Use Case: Enable customer support via SMS, WhatsApp, and RCS (ecommerce)
  • Use Case: Drive repeat purchases with loyalty program messaging (ecommerce)
See all 7 articles
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