If your account subscription allows, it’s possible to schedule reports from the Sinch MessageMedia platform. Scheduled reports can be run for specific accounts or contacts, message statuses, and for both inbound and outbound messages.
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Navigate to Reports > Scheduled reports > Schedule report
- In the resulting modal, you can select the required parameters:
Schedule report name - if you give your report a name associated with the parameters, it'll be easy to identify from your list of reports.
Report type - select from Detailed report, User usage report, or Sub account usage report.
Date range - select from Current day, Yesterday, Weekly (Mon-Sun), Weekdays, or Monthly.
Status - you can select all to include messages with any status in your report, or you can specify a status if you'd like a more focused report - for example, Undelivered messages. Select from Delivered, Submitted, Undelivered (Failed, Rejected, and Expired), Pending (Enroute, Held, and Undefined), and Read. To learn more about these message statuses, check out this article.
Message direction - select from Sent, Received, or both.
Accounts - select which account(s) you'd like to include in your report.
Report recipients - enter the email address of up to five recipients to receive the report.
Advanced parameters - you also have the option to specify which reporting fields to include in the CSV file, as well as choose the time zone, and when you will receive the report.
When you've configured your report parameters, click on the Scheduled Report button.
- You can Edit or Delete a scheduled report by clicking the more actions options button (⋮) :