Short Trackable Links is a feature that automatically shortens any URL to just 22 characters, saving you valuable space in your SMS messages and helping you to keep costs down when sending web addresses in your messages.
To confirm if this feature is enabled on your account, please visit Settings > Account > Numbers & Channels.
Under Short trackable links, you will be able to see whether it's Enabled or Disabled:
If the feature is disabled, please contact our team at firstname.lastname@example.org to have it enabled (you can also click on the "contact us" link that appears below the feature status).
Once this feature is enabled, then any time you add a link to your message content, you will see in the message preview that it has been shortened:
You can take the Short Trackable Links feature one step further by requesting a custom URL:
Example of a standard short URL: https://nxt.to/1234567
Example of a custom short URL: https://cloud.to/1234567
Contact email@example.com to request custom links for your account
Reporting on Link Activity
To review the interactions that recipients have had with your links, go to Campaigns and then Campaign reports, and then click on the name of the broadcast you want to review:
In the resulting dashboard, go to the bottom section and click on the arrow to scroll across until you see the "Link Clicks"Tab. There you'll see, listed by recipient, the number of times the link has been clicked:
You can export a .csv of this data by clicking on the "Export view / tab" button