Testing your RCS agent is an important step before you go live with customers. By adding test numbers, you can preview how your brand looks and works within the registration flow, making sure everything functions as expected. This guide walks you through how to add your number as a tester, confirm RCS compatibility, and manage multiple test numbers so you and your team can confidently test and refine your RCS experience.
How can I add my number as a tester for my RCS Agent?
To become a tester you can either:
- Add your mobile phone number during the agent creation flow.
- Go to the Test numbers tab once the agent is created and add a new number.
Then you need to follow these steps:
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Input a valid number link to a mobile device RCS capable and click on Add a test number.
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a. Number not supported - Read more about How do I ensure my phone is RCS enabled?
Enable RCS on your device or try out with another number.
b. Confirm number tester status by accepting Google's invite on your phone - Click Make me a tester on your phone and then click Confirm on the platform.
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There will be 3 potential next steps:
a. Success - You accepted Google's invite and we checked your phone number capability you are now able to receive and send test messages from your device.
b. Declined - You declined Google's invite and we were unable to check your phone number capability. Click on the initial Google's invite message to become a tester Make me a tester on your phone and then click on Try again on the platform.
c. Try another number - You declined Google's invite and we were unable to check your phone number capability. You want to submit a new number as tester. Input your new number and click on Resend test message.
How do I ensure my phone is RCS enabled?
To enable RCS on Android you can follow these instructions.
To enable RCS on iPhone you can follow these instructions.
My phone number is not accepted as a test number?
- Ensure your phone number is linked to an RCS capable device.
- Check your messaging app for a message from RBM Tester Management Console.
- Click Make me a tester in the message.
Can I add multiple test numbers?
You can - after verifying your initial number, you can add additional test numbers for colleagues or other testers to ensure comprehensive testing. In order to do so navigate to Settings > Numbers > Click on View my agent > Test numbers > Add a test number and follow the instructions in the section How can I add my number as a tester for my RCS Agent?