FAQ's
- I already have a flow set up to create an SMS record, but the message isn't sending. How do I set this up?
- I use Customer Journeys in the Dynamics Marketing app, can I include SMS as a part of a Customer Journey?
- How will SMS for Dynamics decide which country to send a message to?
- Will Dynamics show all my SMS messages, even if I send them from the Web Portal, Email to SMS or through Power Automate or another API?
- SMS for Dynamics - What do I do if I want recipients to be able to opt out?
- Can I send a message using a shortened URL in SMS for Dynamics?
- SMS for Dynamics - If a mobile number is stored against multiple entities, where will the SMS be stored?
- Why do I need the ‘SMS for Dynamics Service user’?
- Where do we go to install the SMS for Dynamics integration?
- How long should we expect the installation of the SMS for Dynamics app to take from AppSource?
- How do we install the SMS for Dynamics solution to an on-prem CRM?
- SMS for Dynamics - How can authentication be ruled out as a cause of a sending issue?
- SMS for Dynamics - I can send SMS but I can’t receive SMS?
- SMS for Dynamics - SMS Timestamps seem to be out?