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  1. MessageMedia
  2. Shopify App Support
  3. FAQs

FAQs

  • Shopify | What permissions does MessageMedia app request?
  • Shopify | How do I add images to my Shopify forms?
  • Shopify | Why can't I send a message that contains a non-Shopify URL?
  • Shopify | Where to find support in the MessageMedia app for Shopify
  • Shopify | What are forms in Shopify?
  • Shopify | When will my Shopify form appear?
  • Shopify | Why doesn’t my Shopify form preview show in my store theme?
  • Shopify | How do delays work with abandoned carts
  • Shopify | What happens to my automation when I run out of credits?
  • Shopify | What are the costs for the MessageMedia app for Shopify?
  • Shopify | How do I contact support for the MessageMedia app?
  • Shopify | How do I leave a review for the MessageMedia app?
  • Shopify | Can I send messages to New Zealand
MessageMedia
Contact Support
  • Need some extra help? You can submit a request with our support team.
  • support@messagemedia.com
Call Us
  • Australia: 1800 155 228
  • New Zealand: 0800 686 964
  • United States: 1-866-751-8337
  • UK: 0808 234 8246