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  1. MessageMedia
  2. Shopify App Support
  3. FAQs

FAQs

  • How do I add images to my forms?
  • Why can't I send a message that contains a non-Shopify URL?
  • Where to find support in the SMS Marketing Automation App
  • What are forms?
  • When will my form appear?
  • Why doesn’t my form preview show in my store theme?
  • How do delays work with abandoned carts?
  • What happens to my automation when I run out of credits?
  • What are the costs?
  • How do I contact support for the Shopify app?
  • How do I leave a review for the SMS Marketing Automation app?
  • Can I send messages to New Zealand?
MessageMedia
Support
  • support@messagemedia.com
Call us
  • Australia: 1800 155 228
  • New Zealand: 0800 686 964
  • United States: 1-866-751-8337
  • UK: 0808 234 8246