Skip to main content
MessageMedia Help Center home page
Submit a request Service status ↗ Developer Portal ↗ Log in ↗
Sign in
  1. MessageMedia
  2. FAQs
  3. Sending & Receiving FAQs

Sending & Receiving FAQs

  • How do I add emojis to my SMS messages?
  • Why can't I edit a contact?
  • How do I send MMS (picture) messages?
  • How do I create a message signature?
  • How do I stop my email signature or disclaimer being sent in my messages when sending via Email to SMS?
  • How do I set an SMS limit?
  • What is the difference between deleting and unsubscribing a contact?
  • How do I exclude the subject line from Email to SMS messages?
  • Is there a limit to the size of the CSV file I can upload?
  • Where do my inbound messages go?
  • Will I be charged for sending messages to an unsubscribed contact?
  • Can I search for specific numbers and contacts in the inbox?
  • How do I send a message to all of my contacts at once?
  • Why should I configure an automatic top-up on my pre-paid account?
  • Can I send video?
  • Which countries support Alpha Tags?
  • Why are there Unicode characters in my messages?
  • What is a "Short Code"?
  • What is a "Long Code"?
MessageMedia
Support
  • support@messagemedia.com
Call us
  • Australia: 1800 155 228
  • New Zealand: 0800 686 964
  • United States: 1-866-751-8337
  • UK: 0808 234 8246