Sending & Receiving FAQs
- Can I search for specific numbers and contacts in the inbox?
- Can I send video?
- How do I add emojis to my SMS messages?
- How do I create a message signature?
- How do I exclude the subject line from Email to SMS messages?
- How do I send a message to all of my contacts at once?
- How do I stop my email signature or disclaimer being sent in my messages when sending via Email to SMS?
- Is there a limit to the size of the CSV file I can upload?
- The inbox looks different and some features are missing?
- What Alpha Tags are likely to be blocked from sending to the UK?
- What is a Long Code?
- What is a Short Code?
- What is the difference between deleting and unsubscribing a contact?
- Where do my inbound messages go?
- Which countries support Alpha Tags?
- Why are there Unicode characters in my messages?
- Why can't I edit a contact?
- Why has my message failed to send?
- Why should I configure an automatic top-up on my pre-paid account?
- Will I be charged for sending messages to an unsubscribed contact?