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  1. Sinch MessageMedia
  2. FAQs
  3. Account Management FAQs

Account Management FAQs

  • Can I upgrade a User on a Sub-Account to an Admin on the Parent account?
  • How do I cancel my account?
  • How do I change my email address?
  • How do I change my phone number?
  • How do I deactivate a sub-account?
  • How do I switch to my parent account?
  • I can't login to my account (login credentials failed)
  • Inactive Accounts
  • Prepaid Credit Expiry FAQs
  • We share credentials across team members. Can we change to individual users?
  • What are the benefits of using Sub-Accounts?
  • What is the difference between a sub-account and a user?
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