SMS for Zoho CRM Support

Installation, Setup & Configuration

• Installing the Smooth Messenger app for Zoho CRM
• Setting up and connecting your MessageMedia account to Zoho CRM
• Updating to the latest version of SMS for Zoho CRM

Sending & Receiving Messages

• Using the SMS for Zoho CRM Inbox
• Sending Messages - SMS for Zoho CRM
• Sending Messages in Bulk - SMS for Zoho CRM
• How to create or edit Templates in SMS for Zoho CRM
• Create a lead or contact using an unknown number from a received message - SMS for Zoho CRM
• Allow replying to SMS via email so you can reply from your smartphone - SMS for Zoho CRM

Automation

• Sending automated SMS/MMS messages with SMS for Zoho CRM
• Sending automated messages for the Meetings/Tasks/Calls modules with SMS for Zoho CRM
• Setting up automated drip messaging campaigns with SMS for Zoho CRM

"From" Numbers

• Disabling a "From" Number in SMS for Zoho CRM
• How to change and assign "From" Numbers to specific users in SMS for Zoho CRM

Troubleshooting & Support

• Get help with SMS for Zoho CRM