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  1. MessageMedia
  2. Mercury SMS Support

Mercury SMS Support

Set-up instructions and user guides for Mercury SMS.

Click on each article title to open

Getting Started

  • What is Mercury SMS?
  • Quick Start Guide
  • Downloadable User Guide

Installation

  • Installation Instructions
  • Assign Licenses

Setup & Configuration

  • Setup and configuration page overview
  • Step 1: Request a MessageMedia trial
  • Step 2: Configure a Force.com site
  • Step 3: Connect your MessageMedia account
  • Step 4: Create a token
  • Step 5: Generate Webhook URL
See all 12 articles

Using Mercury SMS

  • Creating SMS Templates
  • Outbound SMS Overview
  • Sending individual SMS messages
  • Sending bulk SMS to campaign members
  • Sending bulk SMS to list views
  • Sending bulk SMS to opportunity contact roles
See all 12 articles

Keyword Actions

  • Keywords overview
  • Lead keyword action
  • Campaign member keyword action
  • Case keyword action
  • Field update keyword action
  • Field update - field types
See all 7 articles

Additional Features

  • Mercury SMS - Viewing / reporting on messages
  • Message character length & credits
  • Message cloaking
  • Assigning default account to users
  • SMS Opt-out
  • Delivery status notifications

Training Videos

  • How-to videos to help you get to grips with Mercury SMS

Release Notes

  • Product update release notes
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