Getting Started
Installation
Setup & Configuration
- Mercury SMS | Setup & Configuration Overview
- Mercury SMS | Setup | Step 1: Connect your Sinch MessageMedia Account
- Mercury SMS | Setup | Step 2: Add Mercury SMS Licenses
- Mercury SMS | Setup | Step 3: Add Mercury SMS Components
- Mercury SMS | Setup | Step 4: Choose Preferences
- Mercury SMS | Setup | Adding the SMS Inbox
Using Mercury SMS
- Mercury SMS | SMS Inbox
- Mercury SMS | Inbound Message Overview
- Mercury SMS | Outbound Message Overview
- Mercury SMS | Creating SMS Templates
- Mercury SMS | Sending Individual Messages
- Mercury SMS | Sending Messages to Users
Keyword Actions
- Mercury SMS | Keywords Overview
- Mercury SMS | Lead Keyword Action
- Mercury SMS | Case Keyword Action
- Mercury SMS | Campaign Member Keyword Action
- Mercury SMS | Field Update Keyword Action
- Mercury SMS | Field Update Types
Additional Features
- Mercury SMS | Short Trackable Links (URL Shortener)
- Mercury SMS | Using Mercury SMS from other Salesforce Apps
- Mercury SMS | Delivery Status Notifications
- Mercury SMS | Assigning a Default Account to Users
- Mercury SMS | Viewing and Reporting on Messages
- Mercury SMS | Message Character Length & Credits
FAQs
- Mercury SMS | Can I use custom permission sets with Mercury SMS?
- Mercury SMS | Can I use Mercury SMS through the Salesforce mobile app?
- Mercury SMS | Disconnecting the Hub from Mercury SMS
- Mercury SMS | How do I activate the MessageMedia US endpoint?
- Mercury SMS | How do TFN Verification requirements affect my trial experience?
- Mercury SMS | I get an error message when trying to send SMS