Netsuite App Support

Getting Started

• Netsuite App Overview
• Finding and updating the MessageMedia NetSuite bundle
• Migrating to the newest version of the MessageMedia for Netsuite app
• NetSuite - Migrating from SOAP to our latest managed bundle
• Netsuite Quick Start Guide
• STEP 1: Enabling Suiteflex Features in NetSuite

See all 15 articles

Sending & Receiving Messages

• How to send a message to a single contact
• How to send a message to multiple contacts (Batch SMS)
• Scheduling and Recurring Messages
• Configuring unsolicited inbound SMS in Netsuite
• How to send an outbound MMS message in Netsuite
• How to create and manage message templates in Netsuite

See all 10 articles

Workflows

• Creating New Triggers for Workflows
• Using Pre-configured workflows with SMS
• Customising the Item Fulfilment workflow
• Creating a Reply back workflow on receiving appointment confirmation/cancellation

Reporting

• Reporting in Netsuite
• Batch SMS Reporting and Configurations
• Contact Activity Records
• Setting up SMS Dashboards in Netsuite

Searches

• Creating a saved search
• Creating Custom Fields to be used in Saved Searches
• Creating a Group/Summary Columns Saved Search

Product Updates

• Product Updates and Release Notes

FAQs

• What role should I give users to access all the MessageMedia SMS features without any permission issues
• How do I change my web-hook configuration?

Videos

• Feature walk-through videos