Sending & Receiving FAQs
- Can I search for specific numbers and contacts in the inbox?
- Can I send video?
- How do I add emojis to my SMS messages?
- How do I create a message signature?
- How do I exclude the subject line from Email to SMS messages?
- How do I send a message to all of my contacts at once?
Contact Management FAQs
Account Management FAQs
- Can I upgrade a User on a Sub-Account to an Admin on the Parent account?
- How do I cancel my MessageMedia account?
- How do I change my email address?
- How do I deactivate a sub-account?
- How do I reset my password?
- I can't login to my account (login credentials failed)
Reporting FAQs
Invoicing FAQs
- How do I make a payment?
- How many non-included SMS messages did I send?
- How much am I due to pay?
- I’m having issues printing my invoice
- What is the “Detailed Usage” on Page 3?
- When is my payment due?