Sending & Receiving FAQs
- What is the Character limit of an SMS message?
- Why can't I edit a contact?
- How do I send MMS (picture) messages?
- How do I create a message signature?
- How do I stop my email signature or disclaimer being sent in my messages when sending via email to SMS?
- How do I set an SMS limit?
Mobile Landing Page FAQs
Account FAQs
- What are the benefits of using Sub-Accounts?
- What is the difference between a sub-account and a user?
- How do I deactivate a sub-account?
- How do I reset my password?
- How do I change my email address?
- We share credentials across team members. Can we change to individual users?
Automation FAQs
Reporting FAQs
Invoicing FAQs
- Where can I find my subscription package information?
- How many non-included SMS messages did I send?
- When is my payment due?
- How much am I due to pay?
- What are the MessageMedia bank details?
- Where can I see my previous payments or credit notes?