You can create workflows that trigger a notification when someone opts out of receiving messages from your business.
To do this, you will need to set the trigger to "SMS opt-out received" and specify the date on which you want the workflow to become active.
1. Set the trigger as SMS opt-out received
2. Set the occurrence after the date on which you want the workflow to become active:
3. Add an action to trigger a HubSpot notification:
| Note - You can determine who in your organisation receives these notifications, as shown in the image above. |