Due to recent changes in Malaysia, all sender IDs must be registered to be able to send SMS messages containing links to recipients in that country. All registered sender IDs are then overwritten with local shared "short-codes."
If your sender ID isn't registered, any messages containing links will be blocked.
How to register your Sender IDs
Luckily, the registration process is fairly simple. It takes about a week to get registered once the request has been submitted.
If you wish to register your sender ID, you'll need to complete the form attached at the bottom of this article, and send it to us at internationalsending@smb.sinch.com.
The details required for registration are as follows:
1. Sender ID (local brands only)
2. Message Type (Transactional or Marketing)
3. Sample text
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Important - your brand name must be included in each message. Binary content is not permitted. |
4. Brand website
Important additional information:
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If you’d like more information, just submit a request at the top of this page and we’ll make sure it gets routed to the appropriate team.