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Creating an Active List to register link clicks in your messages

  • Updated

If you're sending out an SMS campaign with a message that contains a URL, and you want to track which of your recipients have clicked the link, you can do so via an Active List.

Here's how:

1. Go to Contacts > Lists

Screenshot_2023-03-21_at_9.56.49_am.png

 

2. Create a new Contact-based list and give it a name, remembering to select "Active list" from the options below

Screenshot_2023-03-21_at_9.58.18_am.png

 

3. Add a filter, selecting SMS for HubSpot as the filter category

Screenshot_2023-03-21_at_9.59.47_am.png

 

4. Click on the "Link click properties" option

Screenshot_2023-03-21_at_10.31.50_am.png

 

5. Select "Click URL"

Screenshot_2023-03-21_at_10.36.09_am.png

 

6. Enter the URL that you want to track, making sure it's the same as it is in your SMS message(s)

Screenshot_2023-03-21_at_10.37.33_am.png

 

7. Save your list

 

What happens next?

When a contact clicks on a link (that matches the URL in your list parameters), they will be added to this list so you can see at a glance who has clicked on your links.

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