While it may have been possible to send messages from a TFN that's either "unverified" (i.e. no verification form has been received), or "pending" (i.e. a verification form has been received but not yet processed), new restrictions are coming into effect from April 1, 2023.
Unverified TFNs will be restricted to the following volumes as of April 1, 2023:
- 500 messages per day
- 1,000 messages per week
- 2,000 messages per month
"Pending" TFNs will be restricted to the following volumes as of April 1, 2023:
- 2,000 messages per day
- 6,000 messages per week
- 10,000 messages per month
Once a TFN is verified, these restrictions will be lifted.
Still have questions?
- Take a look at more TFN verification FAQs here.
- Email us at email@example.com.
- Call our TFN support team on +1 (888) 712-6065 anytime.