Here’s a little more information about the ins and outs of verified TFNs.
Can messages be blocked, even if my TFN is verified?
Yes. Unfortunately, a verified TFN doesn’t guarantee you won’t ever experience any content from being blocked. This is because all messages are still subject to spam filters and fraud.
However, a verified number will have fewer automatic triggers in place that might otherwise blacklist the number.
Hang on, I’ve got a verified TFN. Why was my message blocked?
Even after your TFN has been verified, your message content is still subject to spam filters and will be blocked if it contains any prohibited content. See below for the kind of content that will always be blocked.
High-risk financial services:
- Auto loans
- Mortgage loans
- Payday loans
- Short-term, high-interest loans
- Stock alerts
- Student loans
- Deceptive work-from-home programs
- Multi-level marketing
- Risk investment opportunities
- Debt consolidation
- Debt collection
- Debt reduction
- Credit repair programs
Illegal substances or activities:
- Deceptive marketing
- Frauds or scam
- Profanity or hate speech
Still got questions?