Mercury SMS is licensed on a per user basis. When you install Mercury SMS into your Salesforce Org, you will need to assign your Mercury SMS licenses to your Salesforce Users. To do this, follow the steps below:
- Click Setup > Installed Packages
- Click on ‘Manage Licenses’ for the Mercury SMS App
- Click Add Users
- Select the Users you wish to grant Mercury SMS to
- Click Add
Please Note: You do not need to assign Mercury SMS licenses if you are installing in a Sandbox.
Should you need to increase the number of Mercury SMS licenses, please email the request to firstname.lastname@example.org.
You can assign Users to the ‘Mercury SMS Full’ Permission Set to provide them with full access to everything they will need to be able to use Mercury SMS.