MessageMedia is the provider of the gateway used by Mercury SMS to send and receive text messages within Salesforce. In order to use the app you must have a MessageMedia account and enter the login credentials on the Setup & Configuration page to connect Mercury SMS to the MessageMedia gateway.
Apply your MessageMedia Account Details
Whether you are using a Live Account or a Trial Account, your account details need to be added in the Step 3 section of the Setup & Configuration page. Enter the following details, which you will have received from MessageMedia:
- User Name
- Rest Username
- Rest Password
Once all of these details have been entered, click Save. The ‘Account Details Saved’ icon should appear as shown below.
Record details for multiple MessageMedia Accounts (if required)
Mercury SMS allows you to send texts from different mobile numbers. Each mobile number needs to be set up with MessageMedia and can then be added to Mercury SMS via the ‘Account Manager’ tab. Note: You should not add your main MessageMedia account here, only accounts in addition to the one recorded on the Setup & Configuration page should be added to the Account Manager page. Add the login details for each MessageMedia account you want to be able to use within Salesforce, along with a name to identify the number to use when sending messages and then click ‘Save Accounts’.