Mercury SMS is an application that runs on the Force.com platform. It enables Salesforce Users to communicate with their clients via SMS.
It provides Salesforce Users with the ability to send individual SMS messages and bulk messages to any standard or custom phone field in Salesforce, including Standard and Custom Objects. Outbound messages can be constructed ad-hoc as required, or selected from a previously created template library and can also be triggered via Workflow Rules or Process Builders. Field value merging is supported allowing SMS messages to be personalised ‘on the fly’.
Mercury SMS also provides inbound messaging allowing clients to reply to a message or to opt-out of receiving further SMS communications.
How does it work?
Mercury SMS uses an API to connect Salesforce with MessageMedia to send individual and bulk SMS messages to Leads and Contacts, along with any other Standard or Custom Object that has access to a Phone field.
To use Mercury SMS, a MessageMedia account is required. A free trial account will be provided for evaluation purposes during the 14-day free trial of Mercury SMS. This can be upgraded to a ‘Live Account’ once subscription to Mercury SMS has been completed.