To uninstall the HubSpot MessageMedia integration, you will need to log in to your HubSpot account, as the uninstall process is managed via the HubSpot interface
Users with Admin permissions can uninstall the MessageMedia integration in HubSpot. After disconnecting the integration in HubSpot, you'll remove the HubSpot integration package from your MessageMedia account.
Please note: it's not recommended to uninstall and reinstall the HubSpot-MessageMedia integration to fix integration issues. If you're encountering integration issues, search the HubSpot and MessageMedia Knowledge Bases or attempt to troubleshoot the issue first. If you're still unable to resolve the errors or issues, contact HubSpot Support.
Disconnecting the MessageMedia integration in HubSpot
- In your HubSpot account, click the App Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps
- Click MessageMedia.
- Select Uninstall from the menu on the right
- In the dialog box, review the data and settings that will and will not be removed
- Enter "uninstall" in the text field.
- Click Uninstall
Disconnecting the HubSpot integration from your MessageMedia account
In the MessageMedia web portal, go to the Integrations page and click on View/Modify integration in the HubSpot object:
In the pop-up window, click on Disconnect:
Then simply confirm your choice and you're done: