You can export a log report of messages sent and received by completing the following steps:
- Go to Reports > Detailed Reports
- Select the relevant date range by clicking on the start & end dates
- Click on the “Email Report” button - this will only appear if there is data available for the date range specified:
Select the required parameters in the resulting modal:
1. The date range of the data you wish to include in your report
2. The status of the messages to include in your report (leave blank to select all)
3. If you only want to report on messages to/from a specific contact, enter the name or number here
4. Select which direction of message you want to report on (inbound or outbound) - leave blank to select all
5. Enter up to 5 email addresses to receive your report
Click Email Report. Outbound and inbound logs are generated separately so if you have data in each table you will receive two separate emails with a CSV file in each