Release | 23 April 2025

Here's an overview of everything that's included in this update:

New features

• MessageMedia is now Sinch in Netsuite

  We've renamed the top menu item to Sinch (MessageMedia) as a first step. In coming releases, we will remove MessageMedia to reflect our identity as part of the global Sinch group.
  
  

Small Tweaks & Bug Fixes

• Conversation UI now shows whitespace (line breaks or extra spaces) in messages.
• Conversation UI refresh rate is now configurable in Sinch preferences - change the refresh rate if you are finding that your browser slows down in the conversation screen.
• Basic support for RCS: if you have configured an RCS agent in your Sinch account, inbound RCS messages display and you can see read receipts for outbound messages.
• Fixed error with batch SMS affecting some customers who had problems installing the integration.

Release | 12th  Feb 2025

Here's an overview of everything that's included in this update:

Small Tweaks & Bug Fixes

• Fix for Netsuite 2025.1 edition - conversations page was blank

Release | 17th  Jan 2025

Here's an overview of everything that's included in this update:

Small Tweaks & Bug Fixes

• Fix for the send SMS button in quotes, estimates and cases