You can create Template Folders to organize and share templates across your organization.
Creating a Template Folder
- Navigate to the "Template Folders" tab in the Mercury SMS app.
- Select the "New" button from the list view action bar.
- Set the value of the "Template Folder Name" field.
- Select the "Save" button.
Sharing a Template Folder
- Navigate to the "Template Folders" tab in the Mercury SMS app.
- Select the desired Template Folder.
- Select the "Sharing" button from the record action bar.
- Use standard Salesforce sharing mechanism to share the folder set the level of access.
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