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FAQs
Sending & Receiving FAQs
Why have my messages failed to send?
What is the Character limit of an SMS message?
Why can't I edit a contact?
How do I send MMS (picture) messages?
How do I create a message signature?
How do I stop my email signature or disclaimer being sent in my messages when sending via email to SMS?
How do I set an SMS limit?
What is the difference between deleting and unsubscribing a contact?
How do I exclude the subject line from Email to SMS messages?
Is there a limit to the size of the CSV file I can upload?
Where do my inbound messages go?
Will I be charged for sending messages to an unsubscribed contact?
Can I search for specific numbers and contacts in the inbox?
How do I send a message to all of my contacts at once?
Why should I configure an automatic top-up on my pre-paid account?
Can I send video?
What is a "Short code"?
Which countries support Alpha Tags?
What is a "Long Code?"
