Contact Us

How do I update the email address(es) to which my inbound replies are being forwarded?

If you want to create a new rule to forward SMS replies to email, read this article to see how it's done


To update an existing rule, follow these steps:

Go to Automation

Find the relevant rule in the list under "My Automations" and click on the name to edit the rule:


To remove the current email address(es), click the cross that appears next to it and enter a new email address. You can also add additional email addresses to any that are already in the email field. 

Once you have made the required changes, click "Save & Launch" or "Save & Close" in the bottom right hand corner of the screen, depending on whether or not you want the automation to start running immediately.