Contact Groups
In this article:
- How to access the contacts list
- Overview of contacts list information
Contact groups can be used to categorise your contacts, and also make it easier to send bulk messages
To manage your contact groups go to Contacts > Contact Groups:
If you have existing contact groups, you will see a table that contains the following columns:
- Group name
- Total Contacts - total number of contacts in the group
- Unsubscribed Contacts - number of unsubscribed contacts in the group
- Alias - optional alias for emailing group (see the Email 2 SMS article for more about this)
- Shared By/Shared With - if the group is a shared group the field will be populated with the sub-account names
To create a new contact group, click on New Group:
In the resulting modal, give your group a name and an alias (optional) and click Save. The alias is used for the Email to SMS address:
Editing a contact group
To edit a contact group, simply click on the three dots in the relevant row in the contact group screen and click on Edit:
From this menu, you can also send a message to the contact group, share it with sub-accounts, or delete the contact group.