Contact Groups
In this article:
- How to access the contacts list
- Overview of contacts list information
Contact groups can be used to categorise your contacts, and also make it easier to send bulk messages
To manage your contact groups go to Contacts > Contact Groups:
When visiting the Contact groups page you will see a table that contains the following columns:
- Group name
- Total Contacts - total number of contacts in the group
- Unsubscribed Contacts - number of unsubscribed contacts in the group
- Alias - optional alias for emailing group (see the Email 2 SMS article for more about this)
- Shared By/Shared With - if the group is a shared group the field will be populated with the sub-account names
Groups should be set up before creating contacts and can be done by clicking New Group and giving the group a descriptive name. The Group Alias is optional and used in conjunction with Email to SMS - see Email to SMS Overview
To view the contacts within a group simply click on the group name