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How to Create a Contact in the Web Portal

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Adding contacts makes is easier to not only send messages but also to track replies. In your inbox, messages received by your contacts will appear with the name of the contact as the sender, as opposed to just the mobile number. You can also add contacts to groups, making it easier to send bulk messages.


Creating contacts is simple:

1) Click on Contacts and then All Contacts:




2) Click the New Contact button:



3) Input the required information

In the left-hand table, the fields available are as follows:



In the right-hand table, additional information can be entered:

The information in these fields can be used for message personalisation:


4) Click Save

Your contact will now appear in your "All Contacts" list, and if you added them to a Contact Group, they will appear in the relevant Group as well.


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